Short answers — to the questions that matter.

Usually one to three working days, depending on the merchant and their location. The exact window is shown on the product page before you order.

You can request a return within 7 days of delivery as a hard cap, provided the piece is in its original condition with packaging. Return shipping is paid by the customer when the piece is in good condition; defective pieces ship back free of charge. Some made-to-order pieces are excluded.

Mada, Visa, Mastercard, and Apple Pay. All payments are processed in-site through Stripe — secure and encrypted.

Fill in the partnership form on the 'Submit your house' page. We review applications within 72 hours and provide editorial support for photos and copy.