At kyanil we are committed to protecting your privacy. This policy explains what we collect, why, and who has access — in plain language, with no spin.
1. What we collect
We collect technical data (device type, IP address, usage logs) and account-related data (name, phone number, delivery address, order history). We do not retain your card numbers — they are handled by a licensed payment provider in compliance with PCI-DSS.
2. How we use your data
- Delivering your orders, tracking them, and issuing invoices.
- Improving your experience and personalizing recommendations within your account.
- Contacting you with system messages (shipping, returns, security).
- Sending offers and promotions — only if you've enabled them in your preferences.
3. Who we share it with
We share with: the merchant you bought from (to fulfill your order), couriers (address and contact number), and payment providers. We never sell your data to advertisers.
4. Storage & protection
Data is stored in certified regional data centers, encrypted in transit and at rest. Access is restricted to authorized staff with audit logs.
5. Your rights
- Access your data and request a copy.
- Correct any inaccurate information.
- Delete your account and its data (except what we are legally required to retain).
- Object to a particular use or withdraw your consent at any time.
6. Cookies
We use essential cookies to keep you signed in and remember your cart, plus aggregated analytics cookies. Details are in the cookies policy.
7. Children
kyanil isn't directed at anyone under 18 — and we don't knowingly collect their data.
8. Policy updates
We may update this policy to keep up with regulations. We'll announce any material change by email and in your account 14 days before it takes effect.
9. Contact us
For any privacy-related question, reach us via the contact page or at privacy@kyanil.com.